Gem Premier Hotel & Spa, Hanoi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

54 Ngo Huyen Street, Old Quarter, Hanoi, Vietnam

Gem Premier Hotel & Spa offers a blend of modern luxury and artistic ambience in the heart of Hanoi. Located just steps from the historical Old Quarter, it provides easy access to key cultural sites like St. Joseph's Cathedral and the Temple of the Jade Mountain. Guests can enjoy high-quality amenities and a dedicated team focused on delivering an unforgettable stay. Eco-tourism sightseeing and local culinary experiences are also nearby.

Location

Located in Hoan Kiem, the hotel is a short walk from key attractions such as Hoan Kiem Lake, Dong Xuan Market, and the bustling streets filled with local eateries. A roundtrip airport shuttle is available during limited hours, along with a cruise ship terminal shuttle for added convenience. Guests can also explore nearby sites like the Vietnam National Museum of History and the Ho Chi Minh Mausoleum, making it an ideal base to experience Hanoi's rich culture.

Rooms

The hotel features 28 stylishly decorated guest rooms spread over 8 floors. Each room is equipped with a flat-screen cable TV, a mini-bar, and a seating area, providing a comfortable and modern atmosphere for guests. Some suites boast large windows with city views and en suite bathrooms that include luxurious rain shower facilities or bathtubs. All accommodations come with free Wi-Fi and essential amenities, ensuring a convenient stay.

Eat & Drink

On-site dining is provided by the Gem Restaurant, which serves a variety of American, European, and Asian dishes in a casual setting. The Àu Cơ Mother restaurant offers picturesque garden views, as well as room service for guests who prefer dining in the comfort of their rooms. Guests can also relax at the bar/lounge with their favorite drink after a day of exploration.

Leisure & Business

Gem Premier Hotel & Spa includes a fitness center for active guests, as well as a full-service spa offering an array of treatments, including massages and facials. Additional business-friendly amenities include a business center, complimentary wired and wireless Internet access, and concierge services. Guests can also enjoy a complimentary reception, providing opportunities to mingle with others.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Executive Suite City View

Max:

2 persons

33 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Senior Suite City View

Max:

2 persons

25 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Hanoi500 m

Airports

Noi Bai International (HAN) 26.2 km

Cat Bi International (HPH) 116.9 km

Train

Ha Noi Railway station 1.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Spa Experience

“I was pleasantly surprised by the spa offered near the hotel. After a long day of exploring the city, I treated myself to a wonderful massage that left me feeling rejuvenated. The ambiance was peaceful, and the therapists were highly skilled, making it the perfect place to unwind.” view full review

Delicious Breakfast

“The breakfast spread was impressive, with a variety of local and international dishes. I loved the made-to-order options available, which ensured freshness and flavor. The buffet had no waste, showcasing a thoughtful approach to dining that I appreciated during my stay.” view full review

Spacious and Clean Rooms

“The rooms were surprisingly spacious and well-equipped with modern amenities. I particularly enjoyed the comfortable bed and clean environment, which allowed me to relax after my daily adventures. It truly felt like a home away from home.” view full review

Good Entertainment Options

“The hotel offered a decent selection of media options, providing a small TV with various channels. While I didn't spend much time watching, it was a great resource to catch up on news or relax with some shows after a long day of exploring the city.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Gift/Newsstand
Multilingual staff

Guest Parking

Electric kettle
Dryer

Services

Paid ski shuttle
Paid beach shuttle
Paid city shuttle
Paid valet parking
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Newspaper service
Bell staff/Porter
Computer connection

Dining

Breakfast
Restaurant
Snack bar
Bar/ Lounge area
Coffee/Tea in lobby
Free breakfast

Children

Cots
Paid babysitting/ Child services

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Television in lobby
Spa & wellness centre

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

54 Ngo Huyen Street, Old Quarter, Hanoi, Vietnam

Map view

54 Ngo Huyen Street, Old Quarter, Hanoi, Vietnam

City landmarks

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.2 km

Museum

Vietnam Military History Museum

1.2 km

Monument

Ho Chi Minh Mausoleum

3.0 km

Museum

Vietnamese Women's Museum

1.3 km

Castle

Thang Long Imperial Citadel

1.2 km

Museum

Vietnam National Museum of History

2.0 km

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

1.5 km

56 Hang Chieu Dong Xuan

Old City Gate

1.5 km

Monument

Flag Tower of Hanoi

1.2 km

Museum

Vietnam Fine Arts Museum

1.2 km

Pagoda

Tran Quoc Pagoda

2.4 km

Theatre

Opera House

2.0 km

Pagoda

One Pillar Pagoda

3.0 km

Tran Nhat Duat Street

Long Bien Bridge

2.7 km

Park

Lenin Park

1.2 km

Mall

Trang Tien Plaza

1.3 km

Square

Ba Dinh Square

2.1 km

Thien Quang Lake

1.3 km

73 Quan Su St

Quan Su Temple

1.3 km

Event hall

Friendship Cultural Palace

2.0 km

French Quarter

1.7 km

Nearby

Museum

Hoa Lo Prison

440 m

Church

Saint Joseph Cathedral

440 m

Dinh Tien Hoang St.

Temple of the Jade Mountain

440 m

Library

Hoan Kiem Lake

440 m

Hang Duong

Hanoi Night Market

440 m

Lake of the Restored Sword

440 m

Theatre

Thang Long Water Puppet Theatre

440 m

87 Ma May Street Hoan Kiem District

Ancient House

440 m

75 Dinh Tien Hoang Street

Post Office Ha Noi

440 m

Restaurants

Madame Hien Restaurant

150 m

15 Chan Cam Street

Duong's Restaurant & Cooking Class

50 m

27 Ngo Huyen Old Quarter

La Bomba Latina

20 m

46 Ngo Huyen

Manh Coffee

110 m

46 Nguyen Huu Huan Hoan Kiem

Joma Bakery Cafe

170 m

22 Ly Quoc Su Ba Dinh

Mint Cafe

60 m

38 Bis Au Trieu Hoan Kiem District

Pasteur Street Brewing Company

110 m

1 Au Trieu Behind the St.Joseph Cathedral in the Old Quarter

Rosemary Kitchen & Sandwicherie

100 m

60 To Ngoc Van Tay Ho

Reviews and Ratings

Feedback from previous guests about their experience.

54%

liked the hotel and would stay again

5.4/10

Guest rating

Rooms

5.0

Location

7.5

Service

5.5

Dining

9.0

Arthur

United States, February 2025

5.0/10

I had a really rough experience at this hotel. Although the location was quite good, the conditions were disappointing. The rooms had a strange smell, and I was disturbed by noise all night. On top of that, the shower broke while I was using it. It was a nightmare. I definitely wouldn't recommend this place unless things improve drastically.

Rooms

5.0

The rooms were modest with a strange smell and issues with maintenance, like the shower falling apart. Rating: 3

Service

5.0

Unfortunately, the staff wasn’t enough to make up for the hotel’s shortcomings, and I didn’t feel well taken care of here. Rating: 4

Location

6.0

The location was decent, but hard to find initially. It's close to some tourist attractions, which was a plus. However, access for taxis was a challenge due to narrow access. Rating: 6

Dining

Facilities

Edward

United States, December 2024

6.4/10

I had a mixed experience at this hotel. The location was excellent, close to various shops and restaurants, and the breakfast was fantastic. However, my room had a weird smell, and the shower was a total disaster. I really struggled with the noise at night, which impacted my stay. While there were some positives, overall, I would look for other options next time.

Rooms

5.0

Unfortunately, my room had an unpleasant smell. The space was decent and bright, but the shower literally fell apart, which was incredibly frustrating.

Service

7.0

The staff was pleasant, and the assistance offered with local recommendations was helpful. However, I felt stressed dealing with issues that arose during my stay.

Location

9.0

The hotel is in a superb location, just a few minutes from the cathedral and the lake. It felt lively and safe at the same time, which I really appreciated.

Dining

9.0

The breakfast was excellent with a good variety, and I enjoyed the buffet selections and a la carte options.

Facilities

5.0

While the hotel offered decent amenities, the overall maintenance left something to be desired, especially regarding the rooms.